SVC/01 · Managed IT
Managed IT for the Central Coast.
Fewer interruptions, systems that stay up, and a team that answers the phone. We run your IT to a documented standard and keep you informed.
01What's covered
Everything, one team.
Support
One number and one inbox for your team, with issues tracked to resolution and recurring problems fixed for good.
Microsoft 365
Email, Teams, files and licensing, managed securely so your team can simply get on with work.
Devices
Laptops and phones protected and set up to a consistent standard, so new hires are ready on day one.
Updates
Systems and software kept current on a regular schedule, without disrupting the workday.
Backup & recovery
Your data backed up and recoverable, proven by regular test restores.
Network & Wi-Fi
Fast, reliable connectivity across your offices, documented and monitored.
Vendors & licenses
We deal with your internet provider, software vendors and renewals, so you don't have to.
Documentation
Your systems clearly documented. It's yours, and it stays yours.
02Switching providers
A handover without the headaches.
Changing IT providers is where things usually get lost. We plan every transition carefully, so nothing does.
- No disruption to your team during the handover
- Every account, license and system accounted for
- Your domain, data and documentation in your name
- Backups confirmed before anything changes
03How it runs
From first call to steady state.
01
Assessment
We review your environment and give you a clear, prioritized picture of where you stand.
02
Onboarding
A careful, planned transition, with nothing changed until it's understood.
03
Ongoing support
Support, maintenance and monitoring under a clear service agreement.
04
Quarterly review
What changed, what's next, and how to plan budget for the coming quarter.
04FAQ
Common questions.
What does managed IT include?
Day-to-day support, Microsoft 365, devices, updates, backups, network and vendor management, all under one agreement. Scope is agreed in writing before we start.
Do you come on site?
We're based in Solvang and work with businesses across the Central Coast. On-site visits can be arranged as part of your agreement; most day-to-day work is done remotely.
What about after hours?
Tell us what your business needs. After-hours coverage and response times are written into your agreement, so there's no guessing at 2 a.m.
How long is the contract?
We'll walk you through terms on the first call. You own your accounts, documentation and data, so you're never locked in.
We already have an IT provider. Can you take over?
Yes. We plan the handover carefully, confirm everything is accounted for, and only then make changes, so your team barely notices.